Set in a historic palace amidst extensive grounds, Hotel Schloss Westerholt exudes elegance with its games room, beer garden, and children's playground, complemented by free Wi-Fi access. The rooms at this hotel offer a TV with satellite channels, minibar, and an en suite bathroom with a shower. The hotel's restaurant serves regional specialties in an elegant setting, and guests can enjoy a range of activities including horse riding, cycling, hiking, and golf. Located 42 km from Düsseldorf Airport, the hotel also offers the convenience of free parking.
Guests have shared mixed experiences about their stay at Hotel Schloss Westerholt. The castle's beautiful setting and well-maintained rooms with lake views are frequently praised, as is the large and modern bathroom. However, some guests felt that the breakfast was lacking in variety and quality compared to other hotels. Additionally, issues like noisy geese, the absence of a minibar, bathrobe, slippers, and a fridge in the rooms were noted, along with a need for better soundproofing. The staff's reception varied, with some guests experiencing a lack of warmth and assistance. Despite the spacious and clean rooms, guests pointed out the inconvenience of no lifts to higher floors, the absence of essential amenities like kettles and coffee, and the unavailability of Wi-Fi details. The lack of room cleaning service and poor reception service further contributed to the disappointment for some guests, particularly considering the hotel's four-star status.
Quietly located a mere 2-minute walk from Schloss Park in Herten, Hotel am Schlosspark Herten is known for its free WiFi and regional specialties served in a restaurant with a terrace. The hotel's bright rooms are equipped with a TV, desk, and private bathroom. It is ideally positioned for visitors, being a short drive from Veltin's Arena, Movie Park Germany, and Essen Exhibition Centre. The convenience of the Herten Elisabeth Hospital bus stop situated directly outside and free parking add to the hotel's appeal for travelers.
Guests have had mixed experiences at the hotel, with some appreciating its simplicity, comfortable beds, and convenient parking, especially for short stays and business trips. However, others have expressed dissatisfaction with the cost, basic amenities, and customer service. Issues raised include the lack of adequate pillows and duvets, no kettle or drinking water, and an empty vending machine. The hotel's overall appearance and location have also been criticized, with some guests feeling misled by the provided images. Additionally, the lack of a proper restaurant and bar, unsatisfactory room servicing, and basic breakfast offerings have been points of contention. Despite some positive aspects like self-check-in and quiet rooms, the hotel's overall experience has not met the expectations of several guests.