Set in the serene spa resort of Heilbad Heiligenstadt, the Hotel am Vitalpark offers its guests an experience combining relaxation and luxury. The hotel is praised for its large rooms and suites, which include modern amenities such as a flat-screen TV and free WiFi, and most notably, a French balcony. Guests are welcomed with a diverse breakfast buffet daily, and the in-house restaurant provides a fusion of Mediterranean and regional cuisines. The hotel is not just a stay but an experience, with free access to the Vitalpark water park and multiple swimming pools.
Visitors consistently applaud the hotel for its cleanliness, spacious rooms, and excellent dining options. The sauna area, which includes a Finnish sauna, panoramic sauna, and various steam rooms, receives special mention for being impeccably maintained and offering a rejuvenating experience. Guests appreciate the little touches, like a water bowl for pets and a pancake and Nutella machine at the breakfast buffet. While some guests found the sauna area's clothing-free policy uncomfortable and noted a lack of air-conditioning in rooms, the friendly staff, comfortable beds, and overall quiet atmosphere make the Hotel am Vitalpark a recommended destination for those seeking a peaceful retreat.